Responsible Gaming
Introduction
At cnigc.co.nz, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While online casinos can provide fun and excitement, it's important to gamble responsibly and within your means. Always remember that the house has an edge, and you should only wager money you can afford to lose.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before accessing any gambling services. We do not permit access to minors under any circumstances.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Borrowing money to fund gambling activities
- Neglecting work, study, or personal relationships due to gambling
- Experiencing anxiety, depression, or mood changes related to gambling
- Feeling unable to stop or control gambling urges
- Using gambling as an escape from problems or negative emotions
- Unsuccessful attempts to cut back or quit gambling
Self-Help Tools
Most reputable online casinos offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount of losses you're willing to accept before stopping play
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Time-Out: Take a break from gambling for a set period
Utilise these tools when creating your account or adjust them in your account settings at any time.
Support Organisations in New Zealand
If you need help with problem gambling, please reach out to one of these organisations:
New Zealand Resources
- Problem Gambling Foundation (PGF) — Freephone: 0800 664 262 | Website: www.pgf.nz | Free counselling and support services for those affected by problem gambling
- Gambling Helpline Aotearoa — Freephone: 0800 654 655 | Free, confidential support 24/7
- Samaritans NZ — Freephone: 0800 726 666 | Mental health and crisis support
International Resources (if applicable)
- GamCare (United Kingdom) — www.gamcare.org.uk | Free support and self-help tools
- GamStop (United Kingdom) — www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au | Counselling and support
- Responsible Gambling Council (Canada) — www.responsiblegambling.org | Resources and information
- National Council on Problem Gambling (United States) — www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
Call to Action
If you think you may have a gambling problem, please seek help immediately. Problem gambling affects not only you but also your family and friends. The organisations listed above are staffed by trained professionals who can provide confidential support, treatment options, and resources to help you regain control.
Remember: seeking help is a sign of strength, not weakness. Recovery is possible, and support is available. Don't wait—reach out today.
Last updated: 2026. This information is provided for harm minimisation purposes. If you have concerns about your gambling or that of someone else, please contact the Problem Gambling Foundation or your local gambling support service immediately.